When I try to open Live, I get the following error message: "error reading...

When I try to open Live, I get the following error message: "error reading C:\ProgramFiles\Ableton\Live\Preferences\Preferences.cfg."

Trash the Preferences.cfg file for the version you are trying to open and try again. You will find this file in the following paths:

* Windows (Live 3): (Installation Directory)/Ableton/Preferences
* Windows (Live 4 and 5) C:\Documents and Settings\your user name\Application Data\Ableton\Live\Preferences
* Mac OS 9: /System/Preferences/Ableton
* Mac OS X: /User/Library/Preferences/Ableton

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