Pro Audio Support

Q:
When I open the Measurements set on my ARC Plug-in and turn the Correction ON, the resulting sound and the displayed response is strange and incorrect, making the monitors sound worse than when ARC Plug-in is not enabled. Do you have any suggestions?
 
A:
You might want to check if the ARC Measurement Microphone is working, by connecting the microphone to a +48V phantom microphone preamp and listening to it through headphones. The microphone should exhibit a neutral, clean sound. If the microphone is not working, producing loud noises, or having a very weak output signal, please contact IK Multimedia Technical Support.