Pro Audio Support
Saffire Tech Support
If you are in need of Saffire tech support, you've come to the right place. On this page you'll find answers to some of the most popular Saffire tech support issues as reported by other customers. Pro audio equipment has become more complex than ever, and it is not uncommon to need help configuring even the most reliable gear. If you don't find the answer you are looking for here, please check the manufacturer's official website for more Saffire tech support.

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The SaffirePro's firewire buffer size cannot be changed in the DAW ASIO control panel in Windows applications.

You can change the ASIO buffer size within the DAW set up pages. You cannot change the Firewire buffer size when the DAW is running. This can be done by going to the Windows Start menu > All Programs > Focusrite Saffire Pro > ASIO control panel. The firewire buffer size determines the step size of the ASIO buffer choices. For example a firewire buffer of 4ms means that the ASIO buffer can be set to 8, 12, 16, etc ms. Older, slower computers will require larger firewire buffers sizes to prevent break up in the audio playback.