Pro Audio Support

Q:
I have a Mackie HDR24/96 and I recently did a recording on it of a bunch of tracks.  Because they're .WAV files I thought I'd just transfer them in to my DAW via FTP.  I have several pieces of software to do this with, but none of them seemed to work (Digital Performer, Logic, Protools, various conversion apps, etc.).   What gives?
 
A:
The Mackie digital products do not write a "complete" .WAV file when they record, thus they can't be opened by most computer applications.    What you need to do on the Mackie is "render" the audio tracks and that will burn .WAV files onto the Mackie harddrive.  Then you can FTP the rendered .WAV files to your workstation and import them into any application of your choice.