Once a physical Ethernet connection is made, the user can access the HD24 using a Web Browser (such as Internet Explorer or Netscape Navigator), or any FTP client software. We've found that Web Browsers are much slower at transferring via FTP, so we recommend a stand-alone FTP client. Some free FTP client programs are WSFTP (PC) and Fetch (Mac) and there are dozens more shareware and freeware utilities available for FTP file transfer from services like shareware.com