Pro Audio Support

Q:
"Error 99 while opening the preferences file." while launching Pro Tools LE
 
A:
Preferences are not in the preferences folder, most likely they are lying out in the System Folder. Trash DAE prefs [folder], Digisetup, and Pro Tools Prefs from any location on your computer. Their default location is in the System Folder>Preferences.



Other Popular Articles:
• "DAE may be running low on memory" when attempting to instantiate Tokyo Plug in Pro Tools.
• Trying to do a digital transfer from an ADAT via lightpipe OUT to Digi 001 produces the following error: "A clock source could not be detected on the external sync point. Internal sync mode will be used until Pro Tools Auto-detects the presence of a valid sync source."
• Pro Tools functionality is hampered by missing or malfunctioning on-screen buttons or menus.
• Error -1780 while authorizing a Plug-In (MDT, GRM, etc.).
• Controllers 120-128 are not listed or available when selecting 'Add/Remove Controller' from within the 'Data Display' menu of a MIDI track in Pro Tools 5.0 or Pro Tools 5.0LE.