Pro Audio Support

Q:
Hard drive (hard disk) attached to a Disk I/O will not mount.
 
A:
Some 3rd Generation LVD DigiDrives and LVD hard drives from other storage manufacturers will not mount when connected to a Pro Tools III Disk I/O. Digidesign has confirmed that 3rd Generation LVD DigiDrives containing mechanism model numbers beginning with "ST" will function correctly. DigiDrives with mechanism model numbers beginning with "D" will NOT function correctly. The DigiDrive's mechanism model number can be viewed during initialization within your drive formatting software. Note that the new 4th Generation Ultra160/LVD DigiDrives do not have this incompatibility and are qualified to work with Pro Tools III Disk I/Os.