Pro Audio Support

Q:
AudioPhile USB : The Device Volume control in Windows’ Sounds and Audio Devices (or other software such as MUSICMATCH Jukebox) is grayed out and does not function.
 
A:
Audiophile USB does not make its volume control parameter
available to the host computer’s operating system. Use the Head Phone Level and Output Level knobs on the front panel of your Audiophile to adjust volume.



Other Popular Articles:
• No visual activity on Audio Input volume (VU) meters of user software when using the AudioPhileUSB
• Repetitious Sound on playback of a Windows application when using the AudioPhileUSB
• I’m getting some pops and clicks in my audio recording with the AudioPhileUSB
• AudioPhileUSB : My software application keeps telling me “sample rate not supported” or some similar message.
• I am playing AC-3 or surround sound data from a software application on my computer, sending the data from Audiophile USB S/PDIF Out to my home theater’s AC-3 decoder. However, the decoder does not recognize the signal and therefore refuses to put out any audio.