Pro Audio Support

Q:
MOTU Issue: "No Audio Output" Checklist
 
A:
This is a simple checklist to help if you are not getting audio output from Digital Performer or your Motu audio hardware.

1. Is the Audio System Enabled? (Digital Performer or Audio Desk) Basics Menu > Audio System.

2. Do you see output on your audio hardware?

3. Do you have an Output and Voice assigned? They should not be in italics.

4. Is your audio hardware receiving a stable Word Clock? Make sure the sample rate led is not blinking. Try setting the hardware to Internal.

5. Do you have a track record enabled?

6. Is there another track soloed or is your track muted?

7. Do you have a Master Fader assigned to a valid output? Is the Fader up?

8. Have you mistakenly recorded any Mute Automation? Try disabling Automation.

9. Do you have the wrong chunk or sequence enabled. Open your chunks window.

10. Have you tried different outputs or different audio connections from your hardware?