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Q:
Are there any known issues where iLok.com reports an error indicating that the client software is not installed even though I know that I installed it?
A:
Chances are that you are using a browser that is not supported. Currently iLok.com only works with Internet Explorer on both Macintosh and Windows platforms. Please make sure you have the latest version of Internet Explorer and configure your preferences so that it is the default browser.
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