Pro Audio Support

Q:
TC Electronic M-One and D-Two Recall
 
A:
TC Electronic has found that they shipped new M-One XL's and D-Two's with a faulty DRAM chip. This means that noise can occur in the Delay algorithm due to a fault in the DRAM timing.

The serial number range is:

M-One XLs from serial number 3512160 to 3513360
D-Two from serial number 3114100 to 3114323

If a customer experiences noise with one of these units and and a serial number within these ranges. Contact TC support directly to arrange a replacement.

PLEASE SHARE THIS WITH CUSTOMERS ONLY AS NEEDED. AVOID THE WORD "RECALL" AND SIMPLY GET TC INVOLVED TO REPLACE IMMEDIATELY.