Pro Audio Support

Q:
I'm running Windows 2000 and every time I plug in my M-Audio Keystation 61es, it crashes the system! How can I fix this?
 
A:
If you have plugged your keyboard in before running the Win2K driver patch, a crash will occur.

Windows 2000 does not support class-compliant MIDI devices. The crash occurs as Win2000 installs the USBAUDIO.SYS driver it believes will support the keyboard. This driver does not support MIDI devices. It is necessary to install the drivers before you connect the keyboard.

Here is what to do:
1) Make sure the keyboard is not switched on
2) Log in to Windows 2000 as Administrator (other other Admin user)
3) Download thelatest USB drivers for PC from our website.
4) Unzip the USB drivers into a folder on your hard drive (e.g. C:\Temp)
5) Run the installation patch and follow instructions
6) When this is complete, switch on the keyboard
7) WAIT a few moments until the keyboard is recognised and the messages boxes appear.
8) Windows will ask for the Installer CD-ROM.
9) Specify the folder you have unziped the drivers in to.
10) Windows will install the USB driver, but ask for the Installer CD-ROM again to install the MIDI driver.
11)Again, specify the directory you have unziped the drivers to.