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Q:
Why won't the MOTU PCI-324 card install properly in my new Dell Dimension 8100 with Windows 2000 or XP?
A:
These computers may need a BIOS update, available from Dell's website.
Dell Dimension 8100 users with PCI-324 problems: If users under Win 2000 run into any problems with the Intel 800 family chipset and our PCI-324 and MIDI have them try these updates: Z0377C05.exe - found on Dell's support webite. support.dell.com: "The Intel(R) Chipset Software Installation Utility installs to the target system the Windows* INF files that outline to the operating system how the chipset components will be configured. This is needed for the proper functioning of the following features: - Core PCI and ISAPNP Services - AGP Support - IDE/ATA33/ATA66/ATA100 Storage Support - USB Support - Identification of Intel Chipset Components in Device Manager" If users are upgrading to XP and are also installing the PCI-324, have them update their bios with this update. It's recommended for device installs for Win XP: BD81XPP1.exe - found on Dell's support website. support.dell.com: "This BIOS is intended for users that wish to install Windows XP. See the Dell Windows XP page for further information. The following change has been made to the A09 BIOS to create XP1: If A09 is used with XP, the lack of a driver for the ACPI-based support will cause a 'yellow bang' in device manager which cannot be removed."
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