My PC is not seeing the recordable drive. What can I do?
There are several possibilities:

1. Make sure that you have your FireWire cable firmly connected from the PC to your Bravo. FireWire cables have a tendency to slip out easily, so be sure to check this even if you’re positive that it’s connected!
2. Make sure that your FireWire card is installed and functioning properly in the Windows Device Manager.
3. Confirm that you have Service Pack 1 installed if you’re using Windows XP or Service Pack 3 if you're using Windows 2000. This is very important! Microsoft has corrected a number of bugs relating to FireWire and USB support in these Service Packs.

If the above suggestions don’t work, then try this in exactly the order described:

1. Power down everything, including your PC.
2. Unplug the power and FireWire cable from the printer. Leave it unplugged for at least ten minutes.
3. Reconnect the FireWire cable to the PC.
4. Boot up the PC and then plug the power cable back into the Bravo. See if the drive is detected. If it is not, unplug the FireWire cable and leave it unplugged for 10 seconds. Then, plug the FireWire cable back in again to see if the drive is now recognized. If this fails the first time retry a few more times and even try a different port on the FireWire card of the PC. FireWire is sometimes a bit “finicky” depending upon your PCs configuration, so you may have to try these steps a couple of times.