Pro Audio Support

Q:
NTFS boot drives who's volume names are changed to longer than 11 characters lose their PACE authorization.
 
A:
WARNING - Loss of Plug-In authorization keys may occur. If your system contains one or more drive(s) formatted with NTFS, which have volume names longer than 11 characters, corruption of InterLok Plug-In authorizations may occur. In order to remedy this issue before corruption can occur, rename NTFS volumes to names that are 11 characters or less before installing or launching Pro Tools. Should you attempt to launch Pro Tools with NTFS drives longer than 11 characters, a dialog should appear alerting you to this fact.



Other Popular Articles:
• Why does my Control Panel / Add/Remove Programs show two Pace System File entries?
• I get an 'Illegal Instructions Attempted' error when trying to load an expired demo plug-in.
• Sessions residing in "Read-Only" folders will cause Access Violations, -7100 DAE errors and -7453 DAE errors when attempting Audio Suite processing.
• When the Sample Cell editor is launched, it states that there is a negative amount of memory / RAM available on the SampleCell II Card, and no instruments or samples can be loaded.
• If a fader on ProControl is touched while a machine is playing but Pro Tools is not yet locked, a zero automation state will be written to the end of the session on that track and is only undoable once and sometimes not at all.