Pro Audio Support

Q:
Mouse cursor freezes after waking up computer from "Sleep" with Mouse
 
A:
The mouse freeze issue is related to timing implementation between the host (Mac CPU), the keyboard/hub and the mouse during the sleep/wake up sequence. Clicking the mouse will wake up the keyboard/hub and the host (Mac CPU). In response, the Host (Mac CPU) will acknowledge that the keyboard/hub is awake, but never acknowledged the mouse. The mouse continues to stay in the sleep mode and appears to be frozen.As work around, please wake your system by using the keyboard ONLY. If by accident you click the mouse while the system is in sleep, please unplug and plug the mouse from the keyboard.