Pro Audio Support

Q:
Could not load the primary bootstrap program when trying to update the USD's firmware with the USD Setup application with the USD connected to the Digiserial port
 
A:
The USD setup application was created prior to the advent of the Digiserial port and thus does not recognize this port. If the USD is connected to the Digiserial port, firmware should be updated directly from Pro Tools. It is OK to use the USD Setup application if the USD is connected to the printer or modem port or a Gee Port or Stealth Port modem to serial adapter.