Pro Audio Support

Q:
Pro Tools crashes before bouncing to disk or quitting to desktop.
 
A:
The ProMax DH-MAX dual-head AGP videocard firmware and driver software version 2.0 (11/2001) can cause this. This card is not officially compatible, but since previous models seem to work fine, a lot of customers are using it anyway.



Other Popular Articles:
• Pro Tools FREE gives DAE error -255 at launch.
• When bringing a Pro Tools session from a PC to a Mac, Pro Tools does not recognize the audio files.
• On a Windows machine, using a MOTU MIDI Interface:An error has occurred in your program...Pro Tools LE is causing a general protection fault in module. MOTU mxxt.drv.- Or - An error has occurred in your program...This program has performed an illegal operation.Detail: PT LE caused an invalid page fault in module dsi.dll at 0167:38018a52
• "Pro Tools is unable to communicate with HUI. Please power cycle HUI and check its connections." error in Pro Tools upon closing a session.
• When recording or monitoring from the RCA analog out of the Audiomedia III Card, you can hear electrical pulses through the monitoring system each time the drive head accesses the drive.