Pro Audio Support

Q:
Can the iLok USB key be removed to insert a License Card during the authorization process?
 
A:
No. Please do not remove the iLok at any time during authorization processes. If you are using a single iLok License Card to authorize multiple plug-ins, do not remove the License Card from the iLok until all iLok-protected plug-ins have been authorized.



Other Popular Articles:
• Instructions for authorizing HDpack plug-ins running in Demo mode
• Pro tools won't launch and says hardware not installed or used by another program. The 001 interface's green light is on, but the phantom power doesn't light up. Digitest fails the Digi 001 card.There are jumpers on this card.
• Wrong alert when Interface is disconnected while Pro Tools is running. Alert thrown is "Sync source is now valid" on Pro Tools 5.3.1 for Win2k
• " Problem detected with video input signal" in Pro Tools 5.3.1 for PC.
• The Pro Tools screen appears to be offset by about 100 pixels. To click on a item, I must actually click about 1 inch down a little to the right from where the visual of the object appears. This occurs on Pro Tools 5.3.1 PC.