Pro Audio Support

Q:
On the first import of any 24fps PAL video the video will only appear in the top 75% of the playout monitor. The Image is still complete, only squashed. The bottom 25% of the image is black.This happens with Pro Tools 5.13, DT 2.0 and Filmframe 2.0.
 
A:
STEPS TO REPRODUCE - Import a 24fps omf into Pro Tools 5.13 (say from an Avid)- Once all media has been found the picture output will be squatted into three quarters of the screen.WORKAROUND- Save and close session (keeping Pro Tools open), reopen it all ok. Image now full screen.- If you QUIT Pro Tools and reboot the image will be squashed again. Close the session and reopen it. All ok again.