Pro Audio Support

Q:
I'm downloading from the Reaktor 4 library and when I go to open a new ensemble, I get "Not a valid file" error and the program crashes. The file I downloaded also looks like a blank document, and does not have Reaktor icon like the rest of my library flies.
 
A:
Many of the user instruments and ensembles uploaded are designed on the PC platform. So there are a few steps on how to conver these files properly to allow Reaktor on the Mac to see them: 1. download the "reaktormaker" program that is available on the user library for all users. 2. simply drag-n-drop the downloaded file into the reaktormaker program and this will convert it for you. you can drag 1 file or many files at the same time. reaktormaker will generate a confirmation message letting you know if the file conversion was successful. you should then be able to open the ensemble file.