SYMPTOMS
You may experience any of the following symptoms:

* Your computer stops responding (hangs) when you physically unplug a 1394 (FireWire) storage or peripheral device from your computer.

* You experience poor performance with your 1394 storage or peripheral device.

* Your 1394 storage or peripheral device is not recognized by Windows.

RESOLUTION
A software update is now available to address these issues. You can download this update from the following Microsoft Web site:
www.microsoft.com
NOTE: This component updates your system files and requires you to restart your computer to complete the installation. Please save your work and quit all programs before installing.
This update installs the Safe Removal tool that allows you to safely stop a Plug and Play storage device prior to physically unplugging the device. This component also includes an update for 1394 drivers to resolve issues that are related to the "surprise" removal of peripheral devices. Large performance improvements (approximately 300 percent) have been made over the implementation of 1394 storage drivers in Windows 98 Second Edition.

STATUS
Microsoft has confirmed that this is a problem in Windows 98 Second Edition.

MORE INFORMATION - Uninstallation
If you suspect that installing this update has caused problems with your computer, you can uninstall the update using the steps below.
NOTE: Save your work and quit all programs before attempting to uninstall this component. Make sure that your original Windows 98 Second Edition CD-ROM is available to uninstall this component.

1. Click Start, point to Find, and then click Files or Folders.

2. Search for the 242975un.inf file.

3. When you locate the file, right-click it, click Install, and then follow the instructions on the screen.

The information in this article applies to:
* Microsoft Windows 98 Second Edition