Pro Audio Support

Q:
I am using an external Firewire hard drive to record audio with the FireBox. I am getting pops/clicks/dropouts on playback. Why is this?
 
A:
If the Firewire drive is connected to the computer parallel to the FireBox (on the same Firewire card), the FireBox may not function properly. You should chain any Firewire hard drive to the FireBox itself via the second Firewire port on the back of the unit. You should not chain the FireBox to the Firewire drive, as the drive needs to be last in the chain.