Pro Audio Support
trigger finger Tech Support
If you are in need of trigger finger tech support, you've come to the right place. On this page you'll find answers to some of the most popular trigger finger tech support issues as reported by other customers. Pro audio equipment has become more complex than ever, and it is not uncommon to need help configuring even the most reliable gear. If you don't find the answer you are looking for here, please check the manufacturer's official website for more trigger finger tech support.

Featured Article:

My M-Audio Keystation Pro 88, 88es, 61es, 49e, O2 or Trigger Finger work without installing any driver in Windows XP (this is also called "class-compliancy"). Why is there a driver available for download and when would I need it?

The drivers that are built into Windows XP and are automatically loaded when you connect your M-Audio MIDI controller are not "multi-client" drivers.

Multiple Clients

The M-Audio driver for USB MIDI controllers supports multiple applications opening both its MIDI In and Out ports simultaneously. This allows a user to have multiple applications running on the PC and to dynamically switch between them instead of having to shut down one application to free up the MIDI port so that another application can then use it. This is not possible when connecting the device without installing a driver.

Multiple devices

The M-Audio USB driver allows you to use Multiple devices of the same product family at the same time. Thus more than one keyboard (e.g. Keystation Pro 88 and Trigger Finger) can be connected to the same PC simultaneously and be recognized and used by the system. This allows a user to add drum trigger pads to his keyboard controller, or use multiple keyboards to control a Hammond B3 synthesizer supporting two keyboards, or for a user and one or more friends to jam using multiple keyboards connected to the same PC system. These multiple instances can be a mix of different or the same keyboards from the M-Audio USB MIDI controller product family. When multiple keyboards with the exact same product ID (PID; e.g. two Keystation 49e keyboards) are connected at the same time, the MIDI In and Out port names for these keyboards have a number appended so that the user can distinguish between them in the MIDI application software. This is also not possible without installing the driver provided by M-Audio.