Pro Audio Support

Q:
"Make sure Pro Tools peripherals are connected to the correct card and turned on. Click 'OK' when the hardware is ready."
 
A:
This error can show up if the FlexCable between the HD|Core and HD|Process cards are installed backwards. The FlexCable should run from the B port on the Core card to the A port on the Process card (and continue B to A with all subsequent cards).



Other Popular Articles:
• Upon launching Pro Tools, the following error message appears: "DAE was unable to communicate with the audio hardware, please save your session and relaunch the application -6004."
• How can I turn my AVID projects, Pro ToolsAV/AVXL and OMF's into Quicktime movieswithout an AVID Media Composer or similar product.
• "Cannot perform the operation because the selected Audio Suite TC/E plug-in could not be instantiated" error message in Pro Tools 5.1 when using the time compression/expansion trimmer
• Pro Tools audibly hiccups before slaving to incoming LTC through the SYNC I/O.
• All of the lights on the front of the Mbox are lit up solid, and Pro Tools LE will not recognize that it is connected.