Pro Audio Support

Q:
Why can't I open a Live Set that someone emailed to me?
 
A:
If you are transferring from a Mac to a PC, please be sure that you save the files with the ".als" extension. Please be sure that you are using the same version of Live. Also be sure that you are using the latest update for your version of Live. In rare instances a file may become corrupted when sent via email; it may be a good idea to compress (using StuffIt or Zip) the file before sending it via the internet.