Pro Audio Support
bfd Tech Support
If you are in need of bfd tech support, you've come to the right place. On this page you'll find answers to some of the most popular bfd tech support issues as reported by other customers. Pro audio equipment has become more complex than ever, and it is not uncommon to need help configuring even the most reliable gear. If you don't find the answer you are looking for here, please check the manufacturer's official website for more bfd tech support.

Featured Article:

What should be checked if having License Manager related issues with BFD2?

-If you have a Firewall, be sure it's turned off.

-If the first way of authorizing fails try the other 2 methods ("Via web browser", "Via a different computer") next.

-It's best to make sure ALL your products are registered FIRST (via the Web site) before attempting to authorize them (in the License Manager).

-IF kits/kit pieces do seem to be working or the groove librarian isn't finding grooves then use the "Trash and rebuild all" preferences option in the preferences tab.

-Make sure you BFD audio path is shown correctly as well. This has changed in BFD2 to a folder called 'Audio' NOT 'Data'

source: BFD2 Forum