Pro Audio Support

Q:
After downloading the correct drivers from MOTU, Windows will not detect the MTP AV (via the parallel port).
 
A:
In order for Windows to detect the MTP AV, you may need to go into your BIOS and switch to the parallel port mode.In one instance switching to bi-directional got the MTP AV recognized. You may wish to try normal mode.For support on this issue contact MOTU.



Other Popular Articles:
• Error, "USD can't lock to current video reference. Please check cables and video reference source." in Pro Tools when trying to use Video Reference (black burst / house sync) coming from a video deck or a black burst generator. The Locked LED is flashing on the USD.
• Is it necessary that the video cables connected to the USD be of a particular impedance? Do they have to be 75 ohm?
• What is the maximum number of audio regions (including whole-file regions) which may be included in a Pro Tools 5.1 session?
• Why does AV Option require a Universal Slave Driver (USD)?
• Why is MP3 Export Option for Pro Tools an additional purchase rather than a standard part of the application?